Returns & Refunds

Welcome to Zenifit Slim-fit Pants Returns & Refunds Policy. We want you to be completely satisfied with your purchase. Please review the following information regarding our policies for returns and refunds:

1. Eligibility

Returns: You may return eligible items within 30 days from the date of delivery for a refund or exchange. To be eligible for a return, items must be unused, unwashed, and in the same condition as received, with tags attached.

Refunds: Refunds will be issued to the original payment method used for the purchase. Shipping costs are non-refundable unless the return is due to a mistake on our part.

2. Process for Returns

Initiating a Return: To initiate a return, please contact our customer service team at support@zenifit.store. Provide your order number and details of the items you wish to return. Our team will guide you through the return process.

Return Shipping: Customers are responsible for return shipping costs, except in cases where the return is due to an error on our part or defective product.

3. Exchanges

Wrong Sizes: If you receive an item in the wrong size, you may exchange it for the correct size if available. Contact our customer service team to arrange for an exchange.

Exchange Process: The exchanged item will be shipped once we receive the returned item and verify its eligibility for exchange. Additional shipping charges may apply for exchanges.

4. Refund Processing Time

Processing Time: Refunds are processed within 7 business days of receiving the returned item. The time it takes for the refund to reflect in your account may vary depending on your financial institution.

5. Contact Us

If you have any questions or concerns about our Returns & Refunds Policy, please contact us at:

GET IN TOUCH

Contacting Hours: Mon-Sat: 8:00 am - 5:00 pm (EST)

Address: 207 N Hillside St, Wichita, KS 67214, United States

Email: support@zenifit.store

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